Branch Relationship Officer

A new Branch Relationship Officer role is open at Mahaganpati Multistate, Moshi Pradhikaran, Pune. There are 30 open positions. Great for first-time job seekers. You can earn up to ₹20,000/month.

In the employer’s words

Key Responsibilities (Short Summary)Manage Customer Service Calls And Collect Feedbackensure Customer Satisfaction And Resolve Service-Related Issuesmaintain Call Records, Feedback Data, And Management Reportsgenerate And Manage Leads Through Referrals And Social Mediacoordinate Between Branches And Head Officehandle Customer And Rm Conflict. Skills Needed : Email | Basic Excel, Advanced Excel

What the job involves

• Source and onboard customers for loans, accounts or insurance products
• You will follow up on applications until disbursal or policy issue.
• Verify KYC documents and complete application formalities
• You'll manage collections and track overdue accounts.
• You will comply with RBI/IRDAI guidelines and internal audit norms.
• Cross-sell relevant financial products to existing customers

What we are looking for

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Good knowledge of Advanced Excel, Basic Excel and Email
• Female Only
• Good English
• Freshers can apply
• Skills Needed: Email
• Basic Excel, Advanced Excel
• A detail-oriented, trustworthy attitude

Compensation

Salary: ₹12,000 – ₹20,000 per month, based on skills and experience.

Position details

• Job location: Moshi Pradhikaran, Pune, Maharashtra
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Mahaganpati Multistate.