Telecalling Executive

Mahakram Sons Private Limited has an opening for a Telecalling Executive based in Bharhut Nagar, Satna. Salary is up to ₹12,000/month. Freshers can apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.

What you get

Compensation: ₹5,000 – ₹12,000 per month.

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Verbal communication, Typing speed, Active listening and Complaint handling
• Basic English
• Freshers can apply
• A patient, customer-first attitude

Position details

• Location: Bharhut Nagar, Satna, Madhya Pradesh
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Mahakram Sons Private Limited reviews applications regularly.