Customer Care Executive (Sales)

Looking for a Customer Care Executive (Sales) role in Senapati Bapat Road, Pune? Mahalaxmi Automotives (Maruti Suzuki) is hiring now. There are 5 open positions. Salary is up to ₹18,000/month.

Employer’s description

Handle Inbound And Outbound Customer Calls, Explain Products/Services, And Convert Inquiries Into Sales.Maintain Customer Records, Follow Up With Leads, And Achieve Monthly Sales Targets. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Salary and benefits

Compensation: ₹15,000 – ₹18,000 per month.

Roles and responsibilities

• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• You will log every interaction and its outcome in the support system.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of English, Hindi and Marathi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• A polite, calm under pressure attitude

Position details

• Job location: Senapati Bapat Road, Pune, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 5
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Mahalaxmi Automotives (Maruti Suzuki).