Customer Care Executive- Sales(Maru...

Start your next role as a Customer Care Executive- Sales(Maru... with Mahalaxmi Automotives (Maruti Suzuki) in Shivajinagar, Pune. Salary is up to ₹17,000/month. There are 2 open positions.

Employer’s description

1.1Ensure 100% Presence At The Time Vehicle Delivery1.2To Issue 100% Delivery Kit Along With Gift For Each Delivery1.3Ensure 100% Customer Meet Calls1.4To Update & Ensure 20 Day Visit Report Along With Gift Tracker1.5Responsible For Collecting Tax Receipt Calling Along With Issue Report. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Hindi and Marathi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• A patient, polite attitude

Compensation

Salary: ₹12,000 – ₹17,000 per month, based on skills and experience.

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.

Job details

• Job location: Shivajinagar, Pune, Maharashtra
• Vacancies: 2
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Mahalaxmi Automotives (Maruti Suzuki) reviews applications regularly.