Telecaller

Mahalaxmi enterprises is looking for a Telecaller to join its team in Vanasthalipuram, Hyderabad. 30 candidates will be hired for this role. The pay goes up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

The salary for this role is ₹10,000 – ₹12,000 per month.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: CRM tools, Verbal communication, Complaint handling, Active listening
• Female Only
• Basic English
• Freshers can apply
• Someone polite and calm under pressure

Day-to-day work

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Quick facts

• Job location: Vanasthalipuram, Hyderabad, Telangana
• Work type: Office-based
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Mahalaxmi enterprises.