Telecaller

A new Telecaller role is open at Mahant Art & Craft - Corian Temple House, Bhatar, Surat. The pay goes up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Comfortable with CRM tools, Active listening, Verbal communication, Hindi and English
• Female Only
• Basic English
• Freshers can apply
• Someone calm under pressure and polite

Pay and perks

Compensation: ₹15,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Quick facts

• Location: Bhatar, Surat, Gujarat
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Mahant Art & Craft - Corian Temple House.