Client Assistant Manager

Join Maharaja & Speedex India Limited as a Client Assistant Manager in Kundli, Sonipat. There are 5 open positions. The pay goes up to ₹20,000/month. No experience? You can still apply.

Note from the employer

Manage And Maintain Relationships With Existing Clients.Respond To Customer Inquiries And Resolve Concerns In A Timely Manner.Coordinate With Sales, Operations, And Support Teams To Meet Client Requirements.Monitor Client Satisfaction And Service Quality.Handle Customer Complaints And Provide Appropriate Solutions. Type : Outbound, Inbound | Languages : Hindi, English

Salary and benefits

You will be paid ₹18,000 – ₹20,000 per month.

Day-to-day work

Your main tasks will be to:

• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system.

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Inbound and Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Hindi, English
• Someone calm under pressure and patient

Job details

• Work location: Kundli, Sonipat, Haryana
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Employment type: Full time
• Working hours: 9:30 AM - 6:00 PM | Monday to Saturday

Apply today and take the next step in your career with Maharaja & Speedex India Limited.