Operation Executive

Maharaja Furnishing wants to bring on an Operation Executive for its Chandkheda, Ahmedabad team. The pay goes up to ₹30,000/month. The team is filling 2 vacancies.

Note from the employer

Company Order Follow-Up Fabric / Material Order Tracking Stitching Follow-Up Packing & Fitting Coordination Customer Payment Follow-Up Start To End Order Handling. 1 - 2 Years Experience Compulsory.

Roles and responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Pay and perks

You will be paid ₹25,000 – ₹30,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Typing speed, Complaint handling, Active listening and Hindi and English
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, calm under pressure attitude

Position details

• Location: Chandkheda, Ahmedabad, Gujarat
• Employment type: Full time
• Interview: 09:45 am - 9:00 pm | Tuesday to Sunday | Monday Closed
• Shift: 09:45 am - 9:00 pm | Tuesday to Sunday | Monday Closed
• Vacancies: 2
• Work mode: Office-based

Apply today and take the next step in your career with Maharaja Furnishing.