Ecommerce Account Manager

Maharani sarees wants to bring on an Ecommerce Account Manager for its Parvat Patiya, Surat team. 2 candidates will be hired for this role. Salary is up to ₹20,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Basic Excel | Skills Needed : Computer

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.

Salary and benefits

The salary for this role is ₹15,000 – ₹20,000 per month.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Basic Excel and Computer
• Basic English
• 1 - 2 Years Experience Compulsory.
• Basic Excel
• Skills Needed: Computer
• Someone customer-first and polite

Job details

• Location: Parvat Patiya, Surat, Gujarat
• Employment type: Full time
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Maharani sarees. It takes less than a minute.