Tele Caller

Start your next role as a Tele Caller with Mahavira Finlease Limited in Babarpur, Delhi. You can earn up to ₹20,000/month.

Employer’s description

Handle Inbound Calls From Customers And Respond Professionally To Their Queries.Explain Gold & Silver Loan Schemes, Interest Rates, Eligibility And Other Services Clearly To Customers.Convince And Guide Customers About The Benefits Of Our Loan Schemes.Explain About Dhanya Gold And Our Services And Build Customer Trust. More Than 2 Years Experience Compulsory. | Languages : English, Hindi

Who can apply

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi

Roles and responsibilities

Your main tasks will be to:

• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.

Compensation

Salary: ₹17,000 – ₹20,000 per month, based on skills and experience.

Job details

• Location: Babarpur, Delhi, Delhi
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Sunday
• Work type: On-site
• Vacancies: 1
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Mahavira Finlease Limited today.