Customer Service / Email & Voice / ...

Join Mahek Kamalkumar Udasi (Maple Consulting Services) as a Customer Service / Email & Voice / ... in Bhayander West, Mumbai. Great for first-time job seekers. Salary is up to ₹18,000/month. 30 candidates will be hired for this role.

In the employer’s words

Bpo Hirings- Customer Service (Voice) / Email & Voice / Lead Generation. Hsc Freshers Can Apply. Need Good English Communication Skills. This Is Day Shift. 6 Days Working & 1 Week Off. For More Details, Please Call.

Salary

The salary for this role is ₹15,000 – ₹18,000 per month.

Day-to-day work

• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• Open to freshers
• Education: 12th Pass
• Comfortable with Typing speed, Complaint handling, Hindi and English, Verbal communication
• Good English
• Freshers can apply
• A patient, polite attitude

Quick facts

• Job location: Bhayander West, Mumbai, Maharashtra
• Vacancies: 30
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

Apply today and take the next step in your career with Mahek Kamalkumar Udasi (Maple Consulting Services).