Telecaller

Start your next role as a Telecaller with Mahendra Rajhans Tours And Travels in Pimpri Chinchwad, Pune. Salary is up to ₹15,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

Salary: ₹15,000 per month, based on skills and experience.

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Complaint handling, Verbal communication, Active listening, Hindi and English
• Basic English
• Freshers can apply
• Someone customer-first and patient

What the job involves

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Position details

• Location: Pimpri Chinchwad, Pune, Maharashtra
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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