Payment Collection

Mahesh Marutrao Deshmukh (Parisa Steel) wants to bring on a Payment Collection for its Hinjewadi, Pune team. You can earn up to ₹22,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory.

Compensation

The salary for this role is ₹20,000 – ₹22,000 per month.

Day-to-day work

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

What we are looking for

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Hindi and English, Typing speed, Active listening, Complaint handling
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.

Quick facts

• Job location: Hinjewadi, Pune, Maharashtra
• Work type: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Mahesh Marutrao Deshmukh (Parisa Steel) reviews applications regularly.