Field Collection Executive

Start your next role as a Field Collection Executive with Mahesh Yenyganti (Vsm Solutions) in Krishnarajapura, Bengaluru. The pay goes up to ₹40,000/month. There are 6 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Requirements

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Comfortable with Active listening, CRM tools, Complaint handling, Hindi and English
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and polite

What you get

You will be paid ₹22,000 – ₹40,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Job details

• Job location: Krishnarajapura, Bengaluru, Karnataka
• Job type: Full time
• Vacancies: 6
• Work mode: Work from office
• Interview: 11:00 AM - 6:00 PM | Monday to Saturday
• Shift: 8 AM - 7 PM | Monday to Saturday

Apply today and take the next step in your career with Mahesh Yenyganti (Vsm Solutions).