Telecaller

A new Telecaller role is open at Maheshwara Overseas, Dilsukhnagar, Hyderabad. Salary is up to ₹18,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

You will be paid ₹15,000 – ₹18,000 per month.

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Active listening, Complaint handling, Hindi and English, Typing speed
• Female Only
• Basic English
• Freshers can apply
• Someone customer-first and calm under pressure

Key responsibilities

In this role, you will:

• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.

Quick facts

• Job location: Dilsukhnagar, Hyderabad, Telangana
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time

Ready to start? Upload your resume and apply to Maheshwara Overseas today.