Senior Tele Caller

Mahi Building Material Supplier is looking for a Senior Tele Caller to join its team in Greater Noida (West), Delhi. Great for first-time job seekers. You can earn up to ₹30,000/month. The team is filling 3 vacancies.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with CRM tools, Hindi and English, Active listening, Typing speed
• Female Only
• Basic English
• Freshers can apply
• A patient, customer-first attitude

Salary

Compensation: ₹15,000 – ₹30,000 per month.

Roles and responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Position details

• Location: Greater Noida (West), Delhi, Delhi
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 3

Click Apply to send your profile to Mahi Building Material Supplier. It takes less than a minute.