Bpo Manager

Looking for a Bpo Manager role in Faizabad Road, Lucknow? Mahi Enterprises is hiring now. There are 9 open positions. The pay goes up to ₹24,500/month. Freshers can apply.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : Hindi, English

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Good knowledge of English and Hindi
• Male Only
• Basic English
• Freshers can apply
• Languages: Hindi, English
• Someone patient and calm under pressure

What you will do

• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Pay and perks

You will be paid ₹18,000 – ₹24,500 per month.

Job at a glance

• Job location: Faizabad Road, Lucknow, Uttar Pradesh
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:00 PM | Monday to Saturday
• Vacancies: 9
• Employment type: Full time

Ready to start? Upload your resume and apply to Mahi Enterprises today.