Field Executive

Majestic Enterprises is looking for a Field Executive to join its team in Nashik-Pune Road, Nashik. There are 10 open positions. Salary is up to ₹22,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi, Marathi

What you get

The salary for this role is ₹18,000 – ₹22,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Hindi, Marathi
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi, Marathi
• A polite, calm under pressure attitude

Roles and responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Position details

• Location: Nashik-Pune Road, Nashik, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Job type: Full time
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Majestic Enterprises reviews applications regularly.