Airlines Mmt Customer Support Bpo E...

Looking for an Airlines Mmt Customer Support Bpo E... role in Sector 25 - Gurgaon, Delhi? Make My Trip is hiring now. Great for first-time job seekers. The pay goes up to ₹28,000/month. 25 candidates will be hired for this role.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Bengali, English, Kannada

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Bengali, English, Kannada
• Good English
• Freshers can apply
• Languages: Bengali, English, Kannada
• Someone polite and calm under pressure

Compensation

Compensation: ₹18,000 – ₹28,000 per month.

What you will do

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Quick facts

• Work location: Sector 25 - Gurgaon, Delhi, Delhi
• Openings: 25
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Make My Trip.