Collection Telecallers

Looking for a Collection Telecallers role in Dwarka Mor, Delhi? Malik Financial Services is hiring now. Salary is up to ₹39,000/month. There are 25 open positions.

Employer’s description

Make Outbound Calls To Customers For Payment Collection And Debt Recovery.Negotiate Effectively To Clear Outstanding Dues.Handle Customer Queries And Maintain Professional Behavior.Update Call Records And Feedback In The System Daily.Meet Monthly Collection Targets To Earn High Incentives. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Hindi, English

Salary and benefits

Compensation: ₹16,000 – ₹39,000 per month.

What you will do

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Eligibility

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Good knowledge of Domestic, English and Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Hindi, English
• Someone patient and customer-first

Job details

• Job location: Dwarka Mor, Delhi, Delhi
• Vacancies: 25
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday
• Work mode: On-site

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