Field Collection Executive

Malik Financial Services is looking for a Field Collection Executive to join its team in Sector 1 - Noida, Delhi. The team is filling 25 vacancies. You can earn up to ₹26,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and English, Verbal communication, Complaint handling and CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.

Roles and responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Compensation

Salary: ₹18,000 – ₹26,000 per month, based on skills and experience.

Job details

• Work location: Sector 1 - Noida, Delhi, Delhi
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time
• Openings: 25
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Malik Financial Services today.