Field Collection Executive

Start your next role as a Field Collection Executive with Malik Financial Services in Mayur Vihar Phase 1, Delhi. The pay goes up to ₹22,000/month. 28 candidates will be hired for this role.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory.

Requirements

• 2+ years of experience in a similar role
• Below 10th or equivalent
• Good knowledge of Complaint handling, Active listening, CRM tools and Hindi and English
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Someone calm under pressure and polite

Day-to-day work

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Compensation

Salary: ₹18,000 – ₹22,000 per month, based on skills and experience.

Job details

• Work location: Mayur Vihar Phase 1, Delhi, Delhi
• Work mode: Office-based
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 28
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Malik Financial Services. It takes less than a minute.