Field Collection Executive

Join Malik Financial Services as a Field Collection Executive in Karol Bagh, Delhi. There are 28 open positions. The pay goes up to ₹23,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory.

Eligibility

• At least 2 years of relevant experience
• Education: Tenth Pass
• Skills: CRM tools, Typing speed, Verbal communication, Hindi and English
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• A patient, polite attitude

What the job involves

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

The salary for this role is ₹18,000 – ₹23,000 per month.

Quick facts

• Work location: Karol Bagh, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Vacancies: 28
• Employment type: Full time
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Malik Financial Services reviews applications regularly.