Field Collection Executive

Start your next role as a Field Collection Executive with Malik Financial Services in Defence Colony, Delhi. You can earn up to ₹22,000/month. 28 candidates will be hired for this role.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory.

What you get

The salary for this role is ₹18,000 – ₹22,000 per month.

Who can apply

• 2+ years of experience in a similar role
• Minimum qualification: Tenth Pass
• Comfortable with Complaint handling, Hindi and English, Typing speed, Active listening
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.

What the job involves

Your main tasks will be to:

• You'll meet quality, call-handling and satisfaction targets.
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Position details

• Job location: Defence Colony, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 28
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Malik Financial Services.