Field Collection Executive

Malik Financial Services is hiring a Field Collection Executive in Dadri Road - Noida, Delhi. The team is filling 28 vacancies. You can earn up to ₹22,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory.

What we are looking for

• 2+ years of experience in a similar role
• Below 10th or equivalent
• Comfortable with Active listening, Verbal communication, Complaint handling, CRM tools
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.

Roles and responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

What you get

Salary: ₹18,000 – ₹22,000 per month, based on skills and experience.

Position details

• Job location: Dadri Road - Noida, Delhi, Delhi
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 28

Ready to start? Upload your resume and apply to Malik Financial Services today.