Field Collection Executive

Malik Financial Services wants to bring on a Field Collection Executive for its Ashoka Enclave - Faridabad, Delhi team. Salary is up to ₹21,000/month. 28 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory.

What the job involves

As a Field Collection Executive, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.

Who can apply

• At least 2 years of relevant experience
• Minimum qualification: Below 10th
• Comfortable with Typing speed, Hindi and English, Complaint handling, CRM tools
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• A polite, customer-first attitude

Salary and benefits

You will be paid ₹18,000 – ₹21,000 per month.

Quick facts

• Job location: Ashoka Enclave - Faridabad, Delhi, Delhi
• Work mode: On-site
• Vacancies: 28
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Malik Financial Services today.