Field Collection Executive

Malik Financial Services has an opening for a Field Collection Executive based in Bon Hoogly, Kolkata. The pay goes up to ₹22,000/month. The team is filling 28 vacancies.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory.

Candidate profile

• 2+ years of experience in a similar role
• Education: Below 10th
• Comfortable with Verbal communication, Hindi and English, Active listening, Complaint handling
• Male Only
• No English required
• More Than 2 Years Experience Compulsory.

Compensation

You will be paid ₹16,000 – ₹22,000 per month.

Key responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant.
• You'll follow call scripts and update customers on ticket status.

Job at a glance

• Job location: Bon Hoogly, Kolkata, West Bengal
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Vacancies: 28
• Work mode: On-site

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