Field Collection Executive

Join Malik Financial Services as a Field Collection Executive in Rohtak. 7 candidates will be hired for this role. The pay goes up to ₹30,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What the job involves

• Meet quality, call-handling and satisfaction targets.
• You will identify upsell opportunities where relevant.
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Skills: Complaint handling, Typing speed, CRM tools, Verbal communication
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, calm under pressure attitude

Salary

Salary: ₹18,000 – ₹30,000 per month, based on skills and experience.

Job details

• Job location: Rohtak, Haryana
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 7
• Interview timings: 10:00 AM - 06:00 PM | Monday to Saturday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Malik Financial Services reviews applications regularly.