Customer Relationship Executive (Cr...

Join Manabs Sourcing Solutions Private Limited as a Customer Relationship Executive (Cr... in Karkardooma, Delhi. The team is filling 20 vacancies. You can earn up to ₹35,000/month.

Employer’s description

Handle Leads Received From Meta.Call Customers And Explain Car Scrap Services.Negotiate Prices And Close Deals.Manage Lead Data And Entries In Tally Cre Software.Follow Up With Customers And Maintain Proper Documentation. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Inbound | Languages : Hindi, English

Compensation

Compensation: ₹19,000 – ₹35,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Requirements

• 1–2 years of relevant experience
• Graduate or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound and Outbound
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Inbound
• Languages: Hindi, English
• A patient, customer-first attitude

Job at a glance

• Work location: Karkardooma, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Openings: 20
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Manabs Sourcing Solutions Private Limited.