Process Associate

Start your next role as a Process Associate with Manabs Sourcing Solutions Private Limited in Sector 63 - Noida, Delhi. The pay goes up to ₹20,000/month. The team is filling 5 vacancies.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Hindi, English

What the job involves

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status.

Skills and qualifications

• Open to freshers
• Education: Graduate
• Skills: English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English

Salary and benefits

You will be paid ₹15,000 – ₹20,000 per month.

Job details

• Location: Sector 63 - Noida, Delhi, Delhi
• Work type: On-site
• Vacancies: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Manabs Sourcing Solutions Private Limited.