Customer Support Executive

Management Gaps Consulting Private Limited is looking for a Customer Support Executive to join its team in Goregaon, Mumbai. Salary is up to ₹25,000/month. The team is filling 2 vacancies.

In the employer’s words

Key Responsibilities:Handle Customer Inquiries Via Phone, Email, Chat, Or Social Mediaresolve Customer Complaints In A Professional And Timely Mannerprovide Accurate Information About Products, Services, And Company Policiesmaintain Records Of Customer Interactions And Transactionsfollow Up With Customers To Ensure Resolution And Satisfacation. 1 - 2 Years Experience Compulsory. | Languages : English

What you get

The salary for this role is ₹15,000 – ₹25,000 per month.

Your responsibilities

As a Customer Support Executive, your work will include:

• Follow up on leads and convert them into sales
• You'll identify and approach new customers in the assigned territory.
• Record visits, calls and orders in the CRM or daily report
• Achieve monthly sales and collection targets
• Share market and competitor feedback with the team
• Prepare quotations and close deals with decision makers

What we are looking for

• 1–2 years of relevant experience
• Education: Graduate
• Skills: English
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• Someone confident and persuasive

Job details

• Job location: Goregaon, Mumbai, Maharashtra
• Vacancies: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Management Gaps Consulting Private Limited reviews applications regularly.