International Bpo Executive

Start your next role as an International Bpo Executive with Manan Sharma (Shell Consultancy) in Sector 18 - Gurgaon, Delhi. Freshers can apply. The pay goes up to ₹30,000/month. There are 30 open positions.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Inbound, Outbound, Sales, Domestic | Marketing

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

What we are looking for

• Ideal for freshers starting their career
• Education: Graduate
• Skills: Domestic, Inbound, International, Marketing, Outbound, Sales
• Good English
• Freshers can apply
• Type: International, Inbound, Outbound, Sales, Domestic
• Marketing
• You are customer-first and polite

Compensation

The salary for this role is ₹18,000 – ₹30,000 per month.

Position details

• Work location: Sector 18 - Gurgaon, Delhi, Delhi
• Openings: 30
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Manan Sharma (Shell Consultancy).