Telecaller

A new Telecaller role is open at Manappuram Finance Limited, Chromepet, Chennai. You can earn up to ₹20,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Skills: Verbal communication, Hindi and English, Complaint handling, Typing speed
• Female Only
• No English required
• Freshers can apply
• Someone polite and customer-first

Compensation

The salary for this role is ₹18,000 – ₹20,000 per month.

Quick facts

• Job location: Chromepet, Chennai, Tamil Nadu
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Manappuram Finance Limited today.