Telecaller

Mandap Matrimony is hiring a Telecaller in Vidhyadhar Nagar, Jaipur. There are 7 open positions. The pay goes up to ₹11,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Typing speed, Active listening, CRM tools and Hindi and English
• Female Only
• No English required
• Freshers can apply
• A calm under pressure, polite attitude

Day-to-day work

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

What you get

The salary for this role is ₹10,000 – ₹11,000 per month.

Job at a glance

• Work location: Vidhyadhar Nagar, Jaipur, Rajasthan
• Vacancies: 7
• Job type: Full time
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Mandap Matrimony. It takes less than a minute.