Telecaller

Mangal Property is looking for a Telecaller to join its team in Kolathur, Chennai. You can earn up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Key responsibilities

As a Telecaller, your work will include:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Requirements

• Open to freshers
• Education: Tenth Pass
• Comfortable with Complaint handling, CRM tools, Typing speed, Hindi and English
• Female Only
• No English required
• Freshers can apply
• Someone patient and polite

Job details

• Work location: Kolathur, Chennai, Tamil Nadu
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 1
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Mangal Property. It takes less than a minute.