Telecaller

Join Mangalore Food And Beverages Private Limited as a Telecaller in Shaktinagar, Mangaluru. Great for first-time job seekers. You can earn up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Complaint handling, Hindi and English, Typing speed, Active listening
• Female Only
• Basic English
• Freshers can apply
• You are customer-first and calm under pressure

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Salary

Salary: ₹12,000 per month, based on skills and experience.

Quick facts

• Location: Shaktinagar, Mangaluru, Karnataka
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Mangalore Food And Beverages Private Limited.