Telecaller

A new Telecaller role is open at Mangalore Jewels, JP Nagar Phase 3, Bengaluru. The team is filling 2 vacancies. Salary is up to ₹25,000/month.

In the employer’s words

Making And Receiving Phone Calls To Connect With Customers, Share Product Details, And Generate Sales Leads. 1 - 2 Years Experience Compulsory. | Languages : Tamil, Hindi, English, Telugu, Kannada

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Kannada, Tamil and Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, Hindi, English, Telugu, Kannada

Pay and perks

The salary for this role is ₹15,000 – ₹25,000 per month.

What you will do

As a Telecaller, your work will include:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Quick facts

• Job location: JP Nagar Phase 3, Bengaluru, Karnataka
• Work type: Work from office
• Vacancies: 2
• Working hours: 10:00 AM - 8:15 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Mangalore Jewels.