Telecaller

Looking for a Telecaller role in Sector 57 - Gurgaon, Delhi? Mangla Construction Limited is hiring now. The pay goes up to ₹35,000/month.

Employer’s description

Telecalling. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound

What you will do

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Inbound, Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• A customer-first, patient attitude

Compensation

Salary: ₹15,000 – ₹35,000 per month, based on skills and experience.

Quick facts

• Work location: Sector 57 - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 1
• Timings: 10:00 am - 6:00pm | Monday to Saturday
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Mangla Construction Limited reviews applications regularly.