Helper

Mango Albums wants to bring on a Helper for its Nazarbad, Mysuru team. Salary is up to ₹15,000/month.

Note from the employer

Responsible For Clean The Office And Serve Tea / Coffee. 1 - 2 Years Experience Compulsory.

Salary

You will be paid ₹12,000 – ₹15,000 per month.

Day-to-day work

In this role, you will:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Hindi and English, CRM tools, Active listening, Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, calm under pressure attitude

Job details

• Location: Nazarbad, Mysuru, Karnataka
• Working hours: 10 am - 8pm | Monday to Saturday
• Work type: Office-based
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 1

Ready to start? Upload your resume and apply to Mango Albums today.