Telicalling Extive

A new Telicalling Extive role is open at Mango Albums, Magadi Road, Bengaluru. You can earn up to ₹13,000/month.

In the employer’s words

Call The Customers And Fellow Up S. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi, Kannada, Telugu, Tamil

Key responsibilities

As a Telicalling Extive, your work will include:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Compensation

The salary for this role is ₹10,000 – ₹13,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Kannada, Tamil and Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi, Kannada, Telugu, Tamil
• You are customer-first and polite

Quick facts

• Job location: Magadi Road, Bengaluru, Karnataka
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Mango Albums.