Relationship Manager

Manhattan Holidays Private Limited (Eeka Bharat) wants to bring on a Relationship Manager for its Govind Puri, Delhi team. There are 2 open positions. The pay goes up to ₹30,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Do Welcome Calls To The Customers. 1 - 2 Years Experience Compulsory.

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Typing speed, Active listening, Complaint handling and Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and polite

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Salary

The salary for this role is ₹17,000 – ₹30,000 per month.

Quick facts

• Work location: Govind Puri, Delhi, Delhi
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Friday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Manhattan Holidays Private Limited (Eeka Bharat) reviews applications regularly.