Voice Process Associate

Manhattan Holidays Private Limited (Eeka Bharat) wants to bring on a Voice Process Associate for its Govindpuri, Delhi team. You can earn up to ₹28,000/month. The team is filling 3 vacancies. Great for first-time job seekers.

Employer’s description

Make Outbound Calls To Customers (Leads Provided).Explain Voucher Benefits And Invite Customers. Maintain Call Records And Follow-Ups. Share Updates With The Team Leader. Type : Outbound | Languages : English

What we are looking for

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with English, Outbound
• Good English
• Freshers can apply
• Type: Outbound
• Languages: English
• Someone customer-first and calm under pressure

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Salary

Salary: ₹16,000 – ₹28,000 per month, based on skills and experience.

Quick facts

• Job location: Govindpuri, Delhi, Delhi
• Job type: Full time
• Vacancies: 3
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:00AM - 7:00PM | Monday to Saturday

Apply today and take the next step in your career with Manhattan Holidays Private Limited (Eeka Bharat).