Telecalling Executive

Manish Mittal (Generative Solution) is looking for a Telecalling Executive to join its team in Kundli, Sonipat. You can earn up to ₹20,000/month.

Employer’s description

Telecaller. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, Domestic | Languages : Hindi, English

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound, Outbound
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Domestic
• Languages: Hindi, English
• Someone customer-first and patient

Roles and responsibilities

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Compensation

The salary for this role is ₹15,000 – ₹20,000 per month.

Position details

• Work location: Kundli, Sonipat, Haryana
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Work type: Work from office

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