Telecaller

Manki Job Staffing Services Private Limited is looking for a Telecaller to join its team in Pimple Saudagar, Pune. The team is filling 20 vacancies. The pay goes up to ₹20,000/month.

Note from the employer

Hiring Bulk Telecaller. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : Hindi, Marathi, Tamil, Kannada, Telugu, Gujarati

Eligibility

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of Gujarati, Hindi, Inbound, Kannada, Marathi, Outbound, Tamil and Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: Hindi, Marathi, Tamil, Kannada, Telugu, Gujarati
• You are polite and calm under pressure

Roles and responsibilities

In this role, you will:

• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy

Salary

Compensation: ₹14,000 – ₹20,000 per month.

Position details

• Job location: Pimple Saudagar, Pune, Maharashtra
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Manki Job Staffing Services Private Limited reviews applications regularly.