Chat Support Executive

A new Chat Support Executive role is open at Manoharan Sathish (V4U HR SOLUTIONS.COM), Egmore, Chennai. The pay goes up to ₹15,500/month. Freshers can apply. 2 candidates will be hired for this role.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : English

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.

Pay and perks

You will be paid ₹14,000 – ₹15,500 per month.

Eligibility

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Comfortable with English
• Good English
• Freshers can apply
• Languages: English
• A patient, calm under pressure attitude

Position details

• Location: Egmore, Chennai, Tamil Nadu
• Openings: 2
• Work mode: On-site
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Manoharan Sathish (V4U HR SOLUTIONS.COM) today.