Email Support Executive

Manoharan Sathish (V4U HR SOLUTIONS.COM) is looking for an Email Support Executive to join its team in Egmore, Chennai. There are 3 open positions. Salary is up to ₹15,500/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : English

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: Graduate
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• Someone customer-first and calm under pressure

What you get

You will be paid ₹14,000 – ₹15,500 per month.

What the job involves

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Work location: Egmore, Chennai, Tamil Nadu
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 3
• Job type: Full time
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Manoharan Sathish (V4U HR SOLUTIONS.COM).