Senior Education Counsellor

Start your next role as a Senior Education Counsellor with Manovaidya in Janakpuri District Center, Delhi. You can earn up to ₹45,000/month. The team is filling 4 vacancies.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International

Salary

The salary for this role is ₹20,000 – ₹45,000 per month.

Day-to-day work

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with International
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• You are polite and customer-first

Job details

• Location: Janakpuri District Center, Delhi, Delhi
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:00 AM - 6:00 PM | Monday to Saturday
• Openings: 4
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Manovaidya reviews applications regularly.