Telecaller

Manpreet Singh (Mm Infinity) wants to bring on a Telecaller for its Kumbharia Gam, Surat team. You can earn up to ₹12,000/month. There are 5 open positions.

In the employer’s words

We Are Hiring A Telecaller For Our Office In Kumbharia Gam, Surat. The Ideal Candidate Should Have Excellent Communication Skills, Be Confident In Speaking With Customers Over The Phone, And Be Able To Generate Leads While Maintaining Strong Customer Relationships. 1 - 2 Years Experience Compulsory.

What the job involves

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Who can apply

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Skills: Active listening, CRM tools, Verbal communication, Typing speed
• Basic English
• 1 - 2 Years Experience Compulsory.

Pay and perks

The salary for this role is ₹10,000 – ₹12,000 per month.

Quick facts

• Work location: Kumbharia Gam, Surat, Gujarat
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Work type: Office-based
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Manpreet Singh (Mm Infinity).