Telecaller

Mantra Resorts Private Limited wants to bring on a Telecaller for its Sadashiv peth, Pune team. You can earn up to ₹15,000/month. There are 20 open positions. No experience? You can still apply.

Employer’s description

Outbound Calls: Initiating Cold/Warm Calls To Prospective Or Existing Customers To Promote Products, Services, Or Set Up Meetings.Inbound Support: Answering Incoming Calls To Address Customer Queries, Complaints, And Provide Solutions.Lead Generation/Sales: Persuading Customers To Purchase, Aiming To Meet Daily/Monthly Sales Targets. Type : Outbound, Inbound | Languages : Marathi, Hindi, English

What you get

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound, Marathi and Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Marathi, Hindi, English
• You are polite and calm under pressure

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.

Job details

• Job location: Sadashiv peth, Pune, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Vacancies: 20
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Mantra Resorts Private Limited reviews applications regularly.