Telecaller

Join Mantras Aesthetic Clinic as a Telecaller in Vasanth Nagar, Bengaluru. The pay goes up to ₹18,000/month. There are 2 open positions.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

Compensation: ₹15,000 – ₹18,000 per month.

What you will do

Your main tasks will be to:

• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Complaint handling, Hindi and English, Verbal communication, CRM tools
• Female Only
• Good English
• Freshers can apply

Quick facts

• Location: Vasanth Nagar, Bengaluru, Karnataka
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2

Interested? Apply now on BetterJobs with your resume — Mantras Aesthetic Clinic reviews applications regularly.